Cancellation & Refund Policy
JK Tours & Travel
At JK Tours & Travel, we understand that travel plans can change. Our cancellation and refund policy is designed to be simple, fair, and transparent.
π Cancellation Policy
- Cancellations must be informed via phone or email.
- Cancellations made well in advance may be eligible for a full or partial refund.
- Last-minute cancellations (within a few hours of pickup time) may attract cancellation charges.
- No-show bookings (customer not available at pickup time) will be treated as cancellations without refund.
π Refund Policy
- Refunds (if applicable) will be processed based on the timing of cancellation.
- Any advance payment made will be refunded after deducting applicable charges.
- Refund processing may take 3β7 working days depending on the payment method.
π Non-Refundable Situations
Refunds may not be applicable in the following cases:
- Last-minute cancellations
- No-show by the customer
- Incorrect booking details provided by the customer
π Service Issues
If there is any issue from our side (such as vehicle unavailability or cancellation by us), customers will be eligible for a full refund or alternative arrangement.
π Contact for Cancellation
To cancel your booking or request a refund, please contact us:
π 8551061701 / 7620356976
π§ jk272597@gmail.com